Registration on Animals Cocoon is free for professionals too! Above all, we want to take care of animals and offer a solution that is as accessible to pet owners as it is to animal health experts.

Animals Cocoon strives to provide a safe and respectful platform for all its users. However, we do not intervene in the event of conflict and will not be able to solve the problems which you could potentially encounter with your customers. For any additional information, do not hesitate to contact Animals Cocoon, our professionals will be delighted to answer your questions!

As well as allowing you to search for a professional according to a speciality, Animals Cocoon provides detailed information on each professional. Qualifications, experience, user ratings and comments are all available to help you choose a professional who meets your pet's specific needs. We advise you to take your time to read the profiles and ratings before making your decision.

Yes, you can cancel or change an appointment via our platform. However, we ask you to respect the cancellation or modification deadline of 24 hours before the appointment. This information is available in the confirmation email once you have booked your appointment.

Animals Cocoon is designed for scheduling regular appointments and not for emergency situations. If your pet requires emergency care, you can contact 3115, the number for veterinary emergencies for cats, dogs and NACs. Open 24 hours a day, 7 days a week.

After your appointment, you will receive an e-mail inviting you to rate your experience with the animal health professional. Each customer has the opportunity to leave a review after the appointment to share their experience. We value your feedback as it helps to improve our service and provides a valuable reference for other pet owners.

Yes, Animals Cocoon covers the whole of Switzerland. Our aim is to connect pet owners with animal health professionals in all regions, from major cities to rural areas. If you can't find services in your area, please let us know so we can work to improve our coverage.

To register with Animals Cocoon, click on "Register" on our home page. You will need to provide details of your qualifications, experience, specialisms and location, as well as the fees charged. All registrations are checked to ensure compliance with Swiss animal health standards.

Animals Cocoon has an easy-to-use appointment management system. You can define your available times, accept or decline appointment requests, and communicate directly with customers via our platform. You'll also receive appointment reminders to help you manage your schedule.

Absolutely! Animals Cocoon is designed to welcome professionals of all sizes, including independent practitioners. By registering on our platform, you can increase your visibility, manage your appointments and payments efficiently, and join a growing community of animal health professionals in Switzerland.